I logged in, but the meet I
want to enter is not displayed. Why?
DiveMeets displays meets based on the organizations
you said you belong to when you first registered with
DiveMeets. Example: If your account information only
has you listed as a member of United States Diving,
only United States Diving events will be displayed
when you log in. If you now belong to other organizations
like the NCAA, you need to login to your account and
place a check in the box next to NCAA. Follow the
steps below to update your account now.
* Scroll to the bottom of the page. Click where
it says "Update Account".
* Place a check next to the Organization sponsoring
* Click the continue button at the bottom of the
page until is says account updated.
* Now the meet will appear in your list of meets
recommend you regularly update your team, coach,
and organizations you dive with. High school age
divers should also indicate the year of graduation
so NCAA coaches know when you are a senior.
What is DiveMeets refund policy?
does not issue refunds. When you register for
an event with DiveMeets, your payment is instantly
credited to Meet Director's account for the meet you
entered. Most meets do not issue refunds and some
are prohibited from issuing refunds in accordance
with published rules from the meets sanctioning organization.
For further information you must contact the
meet director. The Meet Directors contact information
can be found on the conformation e-mail sent to you
when enter a meet. If the meet director refunds
your money, the refund will come from the meet director
to you and will not be a credit back to your credit
card. Disputing a charge to bypass a meets no refund
policy may result special prepayment arrangements
being required for future meets.
accidentally entered the wrong meet. How can I get moved
to the correct meet?
should login and enter the meet you do want to attend
before that meet closes for online entries.
Yes you will have to pay again.
This is a situation where you most likely will not
get a refund from the meet you incorrectly entered
. See more in the question above "Question:
What is DiveMeets refund policy?"
I can not find my coach
in DiveMeets list of coaches.
means your coach has not registered with DiveMeets.
Stop your entry process and contact your coach. Ask
him or her to go to DiveMeets and register. As soon
as your coach finishes the registration process, you
may Login a find his or her name so you can continue
entering the meet.
My team name is not listed
with DiveMeets. Why?
Teams must be submitted to DiveMeets. If your team
name is not listed, it indicates no one has submitted
the team to DiveMeets. Solution: Send us the: team
name, country, state (Provence) city, actual address,
coaches name, coaches e-mail and team phone number.
We will verify the submission and then add the team
into our data base. This may take up to 48 hours not
including weekends or holidays. Send your team information